Frequently Asked Questions
Often customers ask these questions, so here are some quick-fire answers for you on our FAQs. If your question isn’t on this list, please get in touch
Subscribing, Purchasing, Canceling
You can cancel at any time by clicking on the link sent to you in your sign up email, via your accounts tab, or by emailing us at firstname.lastname@example.org
We also offer a full-source licenced product which can be installed on your own server and customized to suit your needs. There is no trial available on self-hosted accounts.
Licensed customers will require a server. Copper is suitable for Windows, Mac OS X, or Linux running the following:
Apache or IIS
PHP4.0 (Version 5.1.4 recommended)
MySQL (3.23.54+, Version 4.1.13 recommended)
If you have other requirements, please get in touch.
You can cancel at any time, however we do not offer pro-rata refunds nor refunds on license purchases.
Tours, Help, and Using Copper
Or check out the detailed Help Manual at https://www.copperproject.com/help/
The next best thing is to visit and contribute to our Copper Community area to see how other customers have tackled the issues you’re facing, ask questions, share ideas.
Support & Product Development
If you are a subscription customer there is no installation fee, just the monthly subscription fee.
The license we provide allows you to modify Copper for any purpose however you must not resell or distribute any part of the code without prior written approval. If you require customization, we have a modification team available.