After undertaking a project, it is very important for your organization to follow up with the clients to know whether they were satisfied.
These factors indicate that a project done was successful
• Timely delivery
A successful project will be completed on time or before the time that the project was expected to be completed. This is a clear indication that the team members did a good job and that they put all their effort and time towards the project. The project should be entirely complete in that it has left no stone unturned. Therefore, a timely delivery of the project makes it most successful.
• Customer satisfaction
The customer is always the king in any business. Therefore, if they are satisfied with the work that the employees have done, it means that the project was a success. They create good relations and build solid contracts due to the trust and satisfaction acquired from the project. This will ensure that they will employ the company in more future projects to work on. The company’s network is also increased.
• Project falls within budget
More often than not, there are always challenges that come up that may need more funding of the project. The manager has to look for more resources in order to address these issues. However, when a project falls within the budget which was stipulated at the commencement of the project, it means that the project did not face many challenges that would make it go beyond the scope of the budget. The project will be regarded as successful.
• All the objectives were met
Projects usually have an aim and objectives that it seeks to achieve when it is completed. At the end of the project, these goals should have been met. When the purpose of the project is fulfilled and the objectives are fully addressed, the project is a success because it addressed the issues that it was supposed to solve.
• Good feedback from clients and your company heads
Good and positive feedback from the clients to the project manager and the team indicates that the project is a success. This is because the project was able to achieve all its goals and making everyone happy with the outcome. Usually, there will be some return business in future.
• Increased profits from the project
The project is able to generate profits and repay the funds which were used while working on it. When this is achieved and there are reports that the project has increased the profits of the business, then the project is surely considered to be a success. Additionally, if the project provided noticeable benefits to the stakeholders, it will be considered a successful project.
• The governance of the project
There are always rules that govern the process in which the project work will be done. The project will be considered successful if these guiding provisions were properly adhered to and whether the governance requirements were duly met.