The Need For Excellent Communication In Project Work
How To Enhance Communication For Project Team Members
Communication is very important in our day-to-day lives. Some say that it is not about what you say but how you say it. Being able to say what you want and what you do not want is important in ensuring that you achieve your goals. If and when you want to break up with your long term girlfriend, you have to find a language and medium through which you will relay your words. The common line, it is not you, it is me, is what I would recommend and do it in person.
However, when it comes to a large company, with so many people to talk to and so much information to relay, there is no way you can go to each person telling them what you need. You need to find better means to communicate with them.
There are means like email, which are good for communicating, but they are not foolproof. For example, how will you know that the intended recipient got the email and if they got it, whether they actually opened and read it? Find a way in which you can communicate instantly with all the team members. Just as with large corporations that have a central conference room where all meetings occur, you too can create a centralized means of communication.
People have to login to use the chat feature
You as the manager post instructions meant for your team, which they can easily access by logging into the system that you are using. Additionally, information with regards to the progress of the project is also posted and you can answer questions posted by the workers. It is not limited to interaction between you and the team; it also encompasses the stakeholders and clients.
Having an instant messaging means of communication can allow you to include your clients, vendors and stakeholders. The customer is always right, as many people would like to presume. In this constantly changing technological world, customers are and will keep being more drawn to a company that interacts with them on a daily basis. The disparity in geographical locations should not be your excuse to lose a client to your competition.
Provide a central room for your clients to monitor the project
You need to provide centralized communication to your team. With this, you do not need to worry about geographical locations. It provides a central place where clients can monitor the project, with your permission, and inspect documents, without necessarily coming to your office to do that. The time taken to email such documents to the said clients is also reduced greatly. Additionally, it increases the client’s confidence in you and your team.
Instant communication, as seen has numerous advantages. Another one is the easy monitoring of workers. Constant interaction between you and the teams enables you to know the progress they have made in the project steps. This in turn will help you to know which steps are dependent on each other and the teams that have finished their work.