| |
dweller |
Posted: Wed Oct 24, 2007 11:22 pm Post subject: Notifications Question |
|
|
|
We are testing the software and haven't recieved any email notifications of when a task/project is assigned to a user. We do get the reminders for a task that is due.
How do we set it up so that a staffer gets emailed when a new task is assigned to them? |
|
| |
|
 |
Ben |
Posted: Thu Oct 25, 2007 12:39 am Post subject: |
|
|
|
Are you using the trial? I think we may have set _some_ notifications off by default in trial accounts.
To get it set up:
1. A user must have email notifications checked in their user profile (admin/users/edit user)
2. In admin the email notifications must be set on
3. Whenever you edit a task or upload a new file copper will send notifications to anyone who has been allocated to that related task. |
|
| |
|
 |
dweller |
Posted: Thu Oct 25, 2007 12:53 am Post subject: Thanks. |
|
|
|
| Yes, we are using the trial version. If that feature isn't active in the trial then we're fine. As the other settings are active. Thanks. |
|
| |
|
 |
dweller |
Posted: Thu Nov 29, 2007 12:02 am Post subject: notifications VS. Reminders |
|
|
|
If we disable the staff's notifications for new task assignments, will the staff still get reminder emails that their task is due or past due?
Thanks. |
|
| |
|
 |
Ben |
Posted: Thu Nov 29, 2007 3:28 am Post subject: |
|
|
|
No  |
|
| |
|
 |
dweller |
Posted: Fri Apr 04, 2008 7:34 pm Post subject: "proposed" vs " in-progress" notificatio |
|
|
|
If a new project is entered as "proposed" or "on-hold", and not listed as "in-progress" or "in-planning" do the task assigment notifications get emailed?
Seems to me they shouldn't until the project is truly activated. |
|
| |
|
 |
Ben |
Posted: Sun Apr 06, 2008 3:28 am Post subject: Re: "proposed" vs " in-progress" notific |
|
|
|
| dweller wrote: |
If a new project is entered as "proposed" or "on-hold", and not listed as "in-progress" or "in-planning" do the task assigment notifications get emailed?
Seems to me they shouldn't until the project is truly activated. |
Hi dweller, project/task status does not affect email notifications. |
|
| |
|
 |