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 Getting email content into Copper, in Support
 
berchman
 
PostPosted: Wed Aug 01, 2007 8:55 pm    Post subject: Getting email content into Copper Reply with quote
Joined: 30 Jul 2007
Posts: 4
Location: United States
Hi,

Wondering how people are using copper with regard to tasks and requests coming in through email.

Are you manually copy/pasting into copper?

Is there some way to hit an F key and make an email you are reading get sent to a project in copper?

Just curious how anyone is streamlining this process.

Thanks.
 
laurentsj
 
PostPosted: Sun Sep 23, 2007 1:34 pm    Post subject: Reply with quote
Joined: 23 Sep 2007
Posts: 2
Location: France - Switzerland
This is exactly what i'm looking for:

1 - to respond to a regular client's email and cc a copy to a given project and topic/task

Also, whilst i'm at it,

2 - to receive messages from CopperP via email and reply straight back to the Project, WITHOUT having to log into the web app.

3 - to create a new Task from my email (or smartphone) and post it to a given project.
with start+end date, and description.

4 - To cc or send files and assign folders and task, together with description.

This might sound asking too much, but we've tried using similar web based project management solutions before, but wasted way too much time login in, waiting for the given page to render ,etc...

We NEED to work super fast, and emailing, (and using our mobile phones) could make your application a killer app.
 
Ben
 
PostPosted: Mon Sep 24, 2007 3:27 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 645

Not asking too much at all! We've already specced this component of Copper, and will be delivering it as soon as budget allows. This means the more who come on board in support of the product the quicker new features can be delivered. Smile
 
laurentsj
 
PostPosted: Mon Sep 24, 2007 9:29 am    Post subject: Reply with quote
Joined: 23 Sep 2007
Posts: 2
Location: France - Switzerland
That's great news Ben.

Any idea of an ETA for this feature ?

and, will this be offered in your standard version ?
 
Ben
 
PostPosted: Mon Sep 24, 2007 9:33 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 645

We won't be entering into a new development until the budget for this last development effort has been recouped.

We can always deliver customized solutions, but we're not starting any new version any time soon.

The Standard version is the 2007 Corporate edition, so it also won't be getting any new features just yet. At $499 it represents AMAZING value Wink
 
ms
 
PostPosted: Sat Dec 08, 2007 3:24 pm    Post subject: Reply with quote
Joined: 07 Dec 2007
Posts: 8

email integration appears to be essential for lots of users (of copper) and other web based solutions offer this already.

since (following up) communication is truly a core issue to keep a project transparent i would highly recommend functionalities as discribed above.



plus
i can understand that your approach is, to keep copper user friendly. this said i believe it will not stress your customers but instead be a feature that could be interesting on a simple roi point of view.
 
Ben
 
PostPosted: Sun Dec 09, 2007 3:56 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 645

Definitely our observation too ms, and while I wouldn't necessarily call it 'essential' it certainly is high on our request list, and will be the next major feature to be added to Copper.

Continued support from our customers ensures the features are added within our framework/philosophy.
 
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