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 Delete a User - Keep Comments?, in Support
 
jmbanks
 
PostPosted: Mon Jul 23, 2007 8:25 pm    Post subject: Delete a User - Keep Comments? Reply with quote
Joined: 13 Feb 2007
Posts: 11

Is it possible to delete a user from the system (for example, they moved on to another job) but retain all of the comments etc. they left on tasks?

In a quick test, it looks like if I delete a user from the system, all of their comments etc. go with them too! Crying or Very sad

We'd like to be able to keep the history for the person who takes their place (as well as for our own reference).

Thanks in advance for any feedback...

Jason
 
Ben
 
PostPosted: Wed Jul 25, 2007 4:38 am    Post subject: Re: Delete a User - Keep Comments? Reply with quote
Joined: 13 Mar 2003
Posts: 645

jmbanks wrote:
Is it possible to delete a user from the system (for example, they moved on to another job) but retain all of the comments etc. they left on tasks?

In a quick test, it looks like if I delete a user from the system, all of their comments etc. go with them too! Crying or Very sad

We'd like to be able to keep the history for the person who takes their place (as well as for our own reference).


Yes, when you delete a user Copper will also delete that user's history. Once a user is deleted Copper would have no reference for timesheets, billing, task histories etc.
 
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