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leadingedges |
Posted: Fri Oct 20, 2006 1:49 am Post subject: Notification Triggers |
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Trying to figure out the relationship between the Project Owner and resources compared to the task owner and resources at it pertains to notifications.
Can someone show a quick list of who gets what and when...when it comes to notifications?
For example if a:
New project is created:
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
New Task is created:
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
Is an E-mail sent to task owner?
Is an E-mail sent to resources?
Task is updated?
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
Is an E-mail sent to task owner?
Is an E-mail sent to resources?
Task is completed?
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
Is an E-mail sent to task owner?
Is an E-mail sent to resources?
Project is completed?
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
Is an E-mail sent to task owner?
Is an E-mail sent to resources?
Thanks
Tony B. |
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Ben |
Posted: Sun Oct 22, 2006 6:18 am Post subject: Re: Notification Triggers |
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Email notifications are task driven (largely to keep the volume of emails down). If you require different functions for notifications we can add them on request.
>New project is created:
>Is an E-mail sent to project owner? No
>Is an E-mail sent to project resources? No
New Task is created:
>Is an E-mail sent to project owner? No
>Is an E-mail sent to project resources? No
>Is an E-mail sent to task owner? Yes, if set.
>Is an E-mail sent to resources? Yes
Task is updated?
Is an E-mail sent to project owner? No
Is an E-mail sent to project resources? No
Is an E-mail sent to task owner? Yes, if set
Is an E-mail sent to resources? Yes, if set
Task is completed?
Is an E-mail sent to project owner? No
Is an E-mail sent to project resources? No
Is an E-mail sent to task owner? Yes
Is an E-mail sent to resources? Yes
Nb: This is just another kind of update.
Project is completed?
Is an E-mail sent to project owner? No
Is an E-mail sent to project resources? No
Is an E-mail sent to task owner? Yes
Is an E-mail sent to resources? Yes
NB: If you're setting the final task to 100%, again this is another task update. |
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leadingedges |
Posted: Tue Oct 24, 2006 9:21 pm Post subject: Thanks |
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| Thanks that is helpful to know. |
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Ben |
Posted: Thu Nov 02, 2006 1:19 am Post subject: |
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Some more general notifications info:
In a nutshell notifications go to those who have been allocated to a task. By default, they go out whenever a task is created/edited or a new file is uploaded.
There are various settings for email notification in the admin module (under the settings tab) such as sending notification whenever an update is added, sending one x days before/after a task is due, and sending notifications to task owners.
The email broadcast buttons (in task/project/client screens) simply create a new email in your email program, and cc everyone who has been allocated to the task (or all tasks in a project/client). |
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