project management, project management software, collaboration software - Copper Project  
 
FORUMS
"People actually use it, that makes my life easier!" Multimediums
 
   
Register  ::  Log in  ::  Search 

Post new topic | Reply to topic
 
 Editing/Saving task information, in Support
 
ericatseven
 
PostPosted: Wed Feb 06, 2008 9:11 pm    Post subject: Editing/Saving task information Reply with quote
Joined: 09 Mar 2007
Posts: 11

We have a very odd/unique situation related to potential permissions issue. We have a user that has write permissions to both the client and the project that he is trying to edit.

When he tries to edit any of the information, it does not save for him. He is not provided with any error that gives him a permissions problem, but the data does not save.

Oddly, he is able to create new tasks for this project - he is just unable to edit any task information - even to new tasks he just created.
 
Ben
 
PostPosted: Wed Feb 06, 2008 11:31 pm    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 644

Hi Eric,

Best to get in touch with login details and we'll check it out. We don't have any known issues in this area.

Ben.
 
danonen
 
PostPosted: Wed Feb 13, 2008 11:06 pm    Post subject: Reply with quote
Joined: 12 Feb 2008
Posts: 4

We are having the exact same problem. The user creates the task in a project they just created; but when they try to edit the task, nothing changes. They are the owner of the task and the project and have full write access to the client, but denied administrative privileges. I have administrative rights and it updates perfectly for me. they can, however, edit the info timeline. It seems like there must be some type of permissions issue.
 
Ben
 
PostPosted: Thu Feb 14, 2008 12:54 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 644

Ben wrote:
Hi Eric,

Best to get in touch with login details and we'll check it out. We don't have any known issues in this area.

Ben.


I think this might be a bug, we have a fix that we'll be rolling out but get in touch and we'll double check.
 
  Page 1 of 1





Tour | Sign-up | Demo & Free Trial | Buzz | FAQs | Forums | Blog | Contact
© Copyright Element Software 2001-2008 
Element Software - Creators of Copper Project Management Software