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 "Access Denied" Message on Timeline, in Support
 
becksterh
 
PostPosted: Tue Jan 29, 2008 7:18 pm    Post subject: "Access Denied" Message on Timeline Reply with quote
Joined: 29 Jan 2008
Posts: 2

Whenever I attempt to perform a "drag and drop" update to in the Timeline view, I received a message stating "Access Denied" and the task is not updated. The specific action I was attempting to perform was to drag the start date of a task on the timeline to establish a new start date.

What could be causing this and how do I correct it?
 
Ben
 
PostPosted: Wed Jan 30, 2008 12:39 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 644

It sounds like a Copper permissions issue, do you have Write access to the project?
 
becksterh
 
PostPosted: Wed Jan 30, 2008 12:50 am    Post subject: Reply with quote
Joined: 29 Jan 2008
Posts: 2

Yes - I created the project and all of the related tasks. Just for grins, I verified that I had write access to the project.
 
Ben
 
PostPosted: Wed Jan 30, 2008 1:40 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 644

It could be a couple of other things, e.g. being in a group that only has read access.

Get in touch at support at copperproject.com with URL and login details and we can check it out.
 
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