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 Notifications Question, in Using Copper
 
dweller
 
PostPosted: Wed Oct 24, 2007 11:22 pm    Post subject: Notifications Question Reply with quote
Joined: 23 Oct 2007
Posts: 24

Arrow We are testing the software and haven't recieved any email notifications of when a task/project is assigned to a user. We do get the reminders for a task that is due.

Question How do we set it up so that a staffer gets emailed when a new task is assigned to them?
 
Ben
 
PostPosted: Thu Oct 25, 2007 12:39 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 641

Are you using the trial? I think we may have set _some_ notifications off by default in trial accounts.

To get it set up:
1. A user must have email notifications checked in their user profile (admin/users/edit user)
2. In admin the email notifications must be set on
3. Whenever you edit a task or upload a new file copper will send notifications to anyone who has been allocated to that related task.
 
dweller
 
PostPosted: Thu Oct 25, 2007 12:53 am    Post subject: Thanks. Reply with quote
Joined: 23 Oct 2007
Posts: 24

Yes, we are using the trial version. If that feature isn't active in the trial then we're fine. As the other settings are active. Thanks.
 
dweller
 
PostPosted: Thu Nov 29, 2007 12:02 am    Post subject: notifications VS. Reminders Reply with quote
Joined: 23 Oct 2007
Posts: 24

Question If we disable the staff's notifications for new task assignments, will the staff still get reminder emails that their task is due or past due?

Thanks.
 
Ben
 
PostPosted: Thu Nov 29, 2007 3:28 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 641

No Smile
 
dweller
 
PostPosted: Fri Apr 04, 2008 7:34 pm    Post subject: "proposed" vs " in-progress" notificatio Reply with quote
Joined: 23 Oct 2007
Posts: 24

If a new project is entered as "proposed" or "on-hold", and not listed as "in-progress" or "in-planning" do the task assigment notifications get emailed?

Seems to me they shouldn't until the project is truly activated.
 
Ben
 
PostPosted: Sun Apr 06, 2008 3:28 am    Post subject: Re: "proposed" vs " in-progress" notific Reply with quote
Joined: 13 Mar 2003
Posts: 641

dweller wrote:
If a new project is entered as "proposed" or "on-hold", and not listed as "in-progress" or "in-planning" do the task assigment notifications get emailed?

Seems to me they shouldn't until the project is truly activated.


Hi dweller, project/task status does not affect email notifications.
 
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