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 Notification Triggers, in Feature Requests
 
leadingedges
 
PostPosted: Fri Oct 20, 2006 1:49 am    Post subject: Notification Triggers Reply with quote
Joined: 12 Oct 2006
Posts: 3

Trying to figure out the relationship between the Project Owner and resources compared to the task owner and resources at it pertains to notifications.

Can someone show a quick list of who gets what and when...when it comes to notifications?

For example if a:

New project is created:
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?

New Task is created:
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
Is an E-mail sent to task owner?
Is an E-mail sent to resources?

Task is updated?
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
Is an E-mail sent to task owner?
Is an E-mail sent to resources?

Task is completed?
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
Is an E-mail sent to task owner?
Is an E-mail sent to resources?

Project is completed?
Is an E-mail sent to project owner?
Is an E-mail sent to project resources?
Is an E-mail sent to task owner?
Is an E-mail sent to resources?

Thanks
Tony B.
 
Ben
 
PostPosted: Sun Oct 22, 2006 6:18 am    Post subject: Re: Notification Triggers Reply with quote
Joined: 13 Mar 2003
Posts: 644

Email notifications are task driven (largely to keep the volume of emails down). If you require different functions for notifications we can add them on request.

>New project is created:
>Is an E-mail sent to project owner? No
>Is an E-mail sent to project resources? No

New Task is created:
>Is an E-mail sent to project owner? No
>Is an E-mail sent to project resources? No
>Is an E-mail sent to task owner? Yes, if set.
>Is an E-mail sent to resources? Yes

Task is updated?
Is an E-mail sent to project owner? No
Is an E-mail sent to project resources? No
Is an E-mail sent to task owner? Yes, if set
Is an E-mail sent to resources? Yes, if set

Task is completed?
Is an E-mail sent to project owner? No
Is an E-mail sent to project resources? No
Is an E-mail sent to task owner? Yes
Is an E-mail sent to resources? Yes

Nb: This is just another kind of update.

Project is completed?
Is an E-mail sent to project owner? No
Is an E-mail sent to project resources? No
Is an E-mail sent to task owner? Yes
Is an E-mail sent to resources? Yes

NB: If you're setting the final task to 100%, again this is another task update.
 
leadingedges
 
PostPosted: Tue Oct 24, 2006 9:21 pm    Post subject: Thanks Reply with quote
Joined: 12 Oct 2006
Posts: 3

Thanks that is helpful to know.
 
Ben
 
PostPosted: Thu Nov 02, 2006 1:19 am    Post subject: Reply with quote
Joined: 13 Mar 2003
Posts: 644

Some more general notifications info:

In a nutshell notifications go to those who have been allocated to a task. By default, they go out whenever a task is created/edited or a new file is uploaded.

There are various settings for email notification in the admin module (under the settings tab) such as sending notification whenever an update is added, sending one x days before/after a task is due, and sending notifications to task owners.

The email broadcast buttons (in task/project/client screens) simply create a new email in your email program, and cc everyone who has been allocated to the task (or all tasks in a project/client).
 
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